Privacy Policy

Your privacy is important to us. This policy explains how we handle your personal information.

Privacy Policy for PlusCRM

Effective Date: October 28, 2025

At PlusCRM ("we", "us", or "our"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our customer relationship management platform ("Service").

1. Information We Collect

1.1 Information You Provide

  • Account Information: When you register, we collect your name, email address, company name, billing details, and other information you provide.
  • Content and Data: We store the data you upload or input into PlusCRM, such as contacts, notes, tasks, deals, and messages.
  • Support Requests: Any information you provide when contacting our support team.

1.2 Automatically Collected Information

  • Usage Data: We may collect information about how you access and use the Service, including your IP address, browser type, device information, and access times.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to improve your experience, remember preferences, and analyze usage patterns.

2. How We Use Your Information

We use the information collected to:

  • Provide, operate, and maintain the Service.
  • Process transactions and manage billing.
  • Communicate with you, including responding to inquiries and sending updates or security alerts.
  • Improve and analyze the Service’s performance and usability.
  • Enforce our Terms and Conditions and protect our legal rights.

3. Sharing of Information

We do not share, sell, or rent your personal information with any third parties for their marketing or other purposes.

We may only share your information in the following limited circumstances:

  • With trusted service providers who assist us in operating and maintaining the Service (e.g., payment processors, hosting infrastructure), and only to the extent necessary to provide the Service.
  • If required by law, subpoena, or other legal process, or to protect our rights, property, and safety or that of others.

4. Data Retention

We retain your information as long as necessary to provide the Service and fulfill legal obligations. You may request deletion of your data by contacting us, subject to certain legal limitations.

5. Data Security

We implement technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission or storage system is completely secure.

6. Your Rights

Depending on your jurisdiction, you may have rights to:

  • Access, correct, update, or delete your personal information.
  • Object to or restrict certain processing.
  • Request data portability.

To exercise these rights, please contact us at contact@pluscrm.ch.

7. Cookies

You can control the use of cookies through your browser settings. Disabling cookies may affect your experience using the Service.

8. International Transfers

If you access PlusCRM from outside Switzerland, your information may be transferred to and processed in countries with different data protection laws. We take appropriate safeguards to protect your data.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through the Service. Continued use after changes means you accept the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at contact@pluscrm.ch.